Product Return
We’re on your side!
If your purchase isn't quite right, you can return it within 14 days of receipt.
To process a return:
- do not use the item and do not remove the tags;
- keep your proof of purchase (receipt);
- contact a manager to arrange the return.
Please note! Certain items are non-returnable, in accordance with the Resolution, regarding the implementation of specific provisions of the Law of US "On Consumer Rights Protection":
- carpeting sold by the linear meter
- aerosol products
- linear and sheet metal products
- pipe products
- lumber
- linear molding products (skirting boards, door casings)
- panel materials (fiberboard, etc.)
- glass products
- items cut or sized to specific dimensions
- custom-ordered items (configured specifically for the customer).

