We’re on your side!

If your purchase isn't quite right, you can return it within 14 days of receipt.

To process a return:

  1. do not use the item and do not remove the tags;
  2. keep your proof of purchase (receipt);
  3. contact a manager to arrange the return.

Please note! Certain items are non-returnable, in accordance with the Resolution, regarding the implementation of specific provisions of the Law of US "On Consumer Rights Protection":

  • carpeting sold by the linear meter
  • aerosol products
  • linear and sheet metal products
  • pipe products
  • lumber
  • linear molding products (skirting boards, door casings)
  • panel materials (fiberboard, etc.)
  • glass products
  • items cut or sized to specific dimensions
  • custom-ordered items (configured specifically for the customer).